Company Name: Wuhan Yuemo Health Management Co., Ltd.
Email: service@opalviva.com

Last Updated: August 3, 2026

At Opalviva™, protecting your privacy and maintaining your trust are among our highest priorities. This Privacy Policy explains how Wuhan Yuemo Health Management Co., Ltd. collects, uses, safeguards, and manages your personal information when you visit our website, purchase our products, or interact with our services.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a smooth shopping experience and efficiently process your orders, we may collect certain information from you.

Information You Provide Directly

We may collect personal information when you:

• Place an order
• Create an account
• Contact our customer service team
• Subscribe to product updates or promotional communications
• Participate in surveys, reviews, or feedback activities

The information collected may include:

• Full name
• Email address
• Shipping address
• Billing information
• Phone number (if provided)
• Order details
• Payment-related information

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system details
• Website interaction data
• Pages viewed and browsing behavior
• Cookies and similar tracking technologies

This information helps us improve website performance and create a better shopping experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Order Processing & Delivery

We use your information to:

✔ Process payments and confirm purchases
✔ Prepare and ship your orders
✔ Provide order updates and tracking information
✔ Handle customer service requests

Improving Customer Experience

We may use collected information to:

✔ Improve website functionality
✔ Understand customer preferences
✔ Develop better products and services
✔ Provide a more personalized shopping experience

Communication

With your permission, we may contact you regarding:

• New product launches
• Special offers
• Promotions
• Brand updates
• Customer service responses

You may unsubscribe from promotional emails at any time.

Security & Fraud Prevention

We may use information to:

✔ Verify transactions
✔ Detect suspicious activity
✔ Protect customers and our website
✔ Prevent unauthorized purchases or misuse

3. Data Security & Protection

At Opalviva™, we take reasonable measures to protect your personal information.

Secure Payment Processing

Payment transactions are handled through trusted payment providers using secure encryption technologies.

Opalviva™ does not store complete credit or debit card information on our servers after payment processing is completed.

Restricted Access

Personal information is only accessible to authorized personnel and service providers who require access to perform necessary business functions.

We maintain safeguards designed to protect your information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure

4. Sharing of Information With Third Parties

Opalviva™ does not sell, rent, or trade your personal information for independent third-party use.

However, we may share limited information with trusted partners who help us operate our business, including:

• Payment processors
• Shipping providers
• Website hosting services
• Customer support platforms
• Analytics providers
• Marketing service providers

These partners only receive information necessary to provide their services.

5. Advertising & Analytics Partners

We may use third-party technologies such as cookies, pixels, and analytics tools to better understand customer behavior and improve advertising experiences.

These technologies may help us:

• Measure website performance
• Understand visitor interactions
• Deliver more relevant advertisements
• Improve marketing campaigns

Third-party providers may collect information according to their own privacy policies.

Examples may include:

Meta Privacy Policy
https://www.facebook.com/privacy/policy

Google Privacy Policy
https://policies.google.com/privacy

You may manage advertising preferences through these platforms or your browser settings.

6. Cookies Policy

Our website uses cookies and similar technologies.

Cookies are small data files stored on your device that help websites remember preferences and improve functionality.

We use cookies for:

Essential Cookies

Required for basic website operations, including:

• Shopping cart functionality
• Checkout processes
• Account features

Analytics Cookies

Used to understand:

• Website traffic
• Visitor behavior
• Performance improvements

Marketing Cookies

Used to support:

• Personalized advertising
• Campaign measurement
• Customer engagement

You can adjust cookie settings through your browser. However, disabling cookies may affect certain website functions.

7. Third-Party Websites

Our website may contain links to external websites, applications, or services.

These third-party websites operate independently and have their own privacy practices.

Opalviva™ is not responsible for:

• The content of external websites
• Their privacy policies
• Their data handling practices

We encourage you to review the privacy policies of any third-party websites you visit.

8. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable laws, including the ability to:

✔ Request access to personal information collected about you
✔ Request correction of inaccurate information
✔ Request deletion of certain personal information
✔ Opt out of certain data-sharing practices where applicable

To submit a privacy request, please contact us using the information below.

9. Children’s Privacy

Opalviva™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately.

Upon verification, we will take appropriate steps to remove such information from our records.

10. Data Breach Response

We take data security seriously.

In the unlikely event of a security incident affecting personal information, we will:

• Investigate the situation
• Take appropriate corrective actions
• Notify affected users when required by applicable laws

11. Email Communication Compliance

We may use email addresses collected through purchases or subscriptions to provide:

• Order confirmations
• Shipping updates
• Customer service communication
• Optional promotional messages

For marketing emails:

✔ Messages will clearly identify the sender
✔ You may unsubscribe at any time
✔ Opt-out requests will be processed promptly

12. Your Privacy Choices

You have control over your personal information.

You may:

• Update account details
• Request information about your data
• Manage email preferences
• Contact us regarding privacy concerns

We are committed to respecting your choices and protecting your personal information.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Company: Wuhan Yuemo Health Management Co., Ltd.
Brand: Opalviva™
Email: service@opalviva.com

Thank you for trusting Opalviva™.

We are committed to creating smarter automotive solutions while respecting and protecting your privacy throughout your shopping experience.